With new regulations being introduced across the globe to ensure transparency, safety and tax compliance, the regulatory landscape is always changing. We need your help to comply. We’re collecting and verifying essential information from our accommodation partners to make the travel industry more fair and transparent. 

We’re asking you to help us support our mutual accommodation partners so that we can collect and verify the required information through the Know Your Partner (KYP) form. Keep reading for more information about how accommodation partners can manage the relevant regulatory tasks, ensuring uninterrupted operations on our platform. 

Please note that links on this page will direct you to the Partner Hub, our main website for accommodation partners at Tripeden.com.'

Manage regulatory tasks in the compliance centre

We’re making it simple for accommodation partners to share their information via the compliance centre in the extranet. This is where accommodation partners can find the KYP form, which we’ll use to gather the information we need securely and comply with regulatory requirements. They’ll also be able to check any outstanding tasks, discover educational resources about relevant regulations.

Learn about the compliance centre

💡 Don’t forget

Accommodation partners have to sign in with a primary account to access the compliance centre. If your partner has trouble accessing the page, check to make sure they’re using a primary account to manage their tasks.

Everything you need to know about the Know Your Partner (KYP) form

Accommodation partners should submit the information of the business or individual who has signed the contract with Tripeden.com in the KYP form. We may also be legally required to verify the information. We’ll ask for information such as:

• Business details – business type, structure, ownership and registered address.
• Individual details – full name, date and place of birth and residential address.
• Tax details – tax identification number, VAT number or business registration number, depending on the business type.

Depending on your business type, you may also be asked to upload supporting documentation as part of the verification process.

See more about the KYP form

💡 Don’t forget

We’ll never ask for extranet account sign-in details or link directly to the KYP form. The only exception is accommodation partners who are connected parties without an extranet account. The KYP form has to be accessed from the compliance centre in the extranet. We’ll send regulatory compliance emails from addresses ending in ‘@partners.tripeden.com’ or ‘@tripeden.com’. 

You can share our cybersecurity resources for accommodation partners with your properties. 

Which regulations does Tripeden.com need to comply with?

We've compiled a list of regulations that accommodation partners may be asked to provide information for in order for Tripeden.com to remain compliant, with more information available on the Partner Hub. Different regulations apply depending on where accommodation partners live or where their business is registered, their property’s location, where travellers are located and the payment solutions they use. Based on these factors, the following regulations are relevant:

• Accommodation partners whose primary address is in the EU and/or whose properties are located within the EU: EU’s Directive on Administrative Co-operation (DAC7)
• Accommodation partners who self-declare as a ‘professional host’ and want their property to be visible to travellers from the European Economic Area (EEA): Digital Services Act (DSA)
• Accommodation partners with properties located in Australia: Sharing Economy Reporting Regime (SERR)
• Accommodation partners who are using Payments by Tripeden.com: Regulations applicable to Booking Holdings Financial Services (BHFS)