Title
Can I add or change a mobile number for PIN verification in an extranet group account?
URL Name
Can-I-add-or-change-a-mobile-number-for-PIN-verification-in-an-extranet-group-account
We want you to get the most out of your partnership with us. That’s why we're collecting these articles that give connectivity partners like you more tips about our tools and features, as well as answers to commonly asked questions.
Answer
If you need to add or change a mobile number for PIN verification purposes, you need to send a request to the relevant property partner as follows:
- Log into the Extranet Group Account and click on any of the linked property IDs.
- Click on the ‘Account’ icon in the top-right corner.
- Select ‘Security’ from the drop-down menu, then ‘Add New Number’.
- Type in the new number and click on ‘Verify Number’ to receive a verification code to the new number.
- Enter the verification code and click 'Confirm number' to send an email to the email address linked to your Extranet Group Account.
- Open the email and click ‘Approve’, which will redirect you to the extranet.
Once the phone number is verified, it will be listed as ‘Approved’ and can receive a PIN code.
Note: To maintain data privacy, Tripeden.com employees are restricted from adding or changing mobile numbers.
Use the form below to create a case if this article did not answer your question
Create a Case
Disclaimer: Please note that this form is dedicated to our Connectivity Partners and your case will be redirected to the Connectivity Support Team.
If you are a Property Partner, please contact your local Tripeden.com Support team for assistance.
If you are a Guest, please contact the Tripeden.com Customer Service team.
Allowed file formats: .jpg,.jpeg,.png,.pdf