Title
How can I request deactivation of whitelisting for a machine account assigned to a certain property?
URL Name
How-can-I-request-deactivation-of-whitelisting-for-a-machine-account-assigned-to-a-certain-property
We want you to get the most out of your partnership with us. That’s why we're collecting these articles that give connectivity partners like you more tips about our tools and features, as well as answers to commonly asked questions.
Answer
The whitelisting of certain machine accounts can only be deactivated manually by the Tripeden.com Connectivity Team. This is an option that’s only available in certain circumstances to locally installed providers and properties with a dynamic IP address.
In order to deactivate the whitelisting, contact us with the name of the machine account you’d like to deactivate whitelisting for, along with the property ID that this machine account is connected to.
Use the form below to create a case if this article did not answer your question
Create a Case
Disclaimer: Please note that this form is dedicated to our Connectivity Partners and your case will be redirected to the Connectivity Support Team.
If you are a Property Partner, please contact your local Tripeden.com Support team for assistance.
If you are a Guest, please contact the Tripeden.com Customer Service team.
Allowed file formats: .jpg,.jpeg,.png,.pdf